Customer Support Executive Duties:
- Provide customer support through email, chat, and phone. Work with other departments to resolve Customer issues in a timely manner.
- Serve as a point of contact for customer support and Complaints.
- Proactively identify, investigate, and resolve recurring customer support issues.
- Work to improve the customer support portal to create a better experience for the customer.
- Also, include Admin duties as they must work on ERP Tutorials, etc.
Expertise & Experience:
Good English, good communication, and fundamental knowledge of IT systems; With Bachelor’s degree minimum.
- Full-Time, Office-based Job
Job Type: Full Time
Job Location: Peshawar